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Protégete de las estafas

  • Seguridad
  • Octubre de 2021
  • Premier America
La temporada navideña está aquí y los estafadores están intensificando sus tácticas engañosas para engañar a las personas para que proporcionen información personal y financiera de sus cuentas. Cada vez más, los estafadores se hacen pasar por representantes de los principales minoristas, como Amazon o Costco, y presentan información relacionada con transacciones anteriores para ganarse la confianza de sus víctimas. Incoming calls with faked phone numbers that appear to be from the actual business make phone scams difficult to detect.

Being cautious of direct calls you receive from any businesses, including Premier America, is the first step in protecting yourself from a potential scam. Here is a current phone scam you need to know about to protect yourself from fraudsters.

With this scam, a fraudster will:

  1. Call claiming that 'due to fraudulent activity on your account, you’re due a refund'.
  2. The caller claims that remote access to your computer is needed to provide a refund and you must log into your bank account so the refund can be processed.
  3. The scammer will then try to convince you that you were refunded too much money and need to buy gift cards or wire money to pay back the overage. Also, the scammer now has access to your accounts and can make unauthorized changes.
You should always be wary of calls reporting suspicious activity that instruct you to press a menu option or call an unfamiliar number. When it comes to protecting your Premier America account:
  • Never provide your password or a secure access code to anyone. A Premier America Representative will never call you directly and request Online Banking log in information or an account number.
  • When calling for assistance, be prepared to answer security questions to verify your identity. If you are unable to pass the initial verification, a one-time, 6-digit secure access code will be provided to you, to verify your identity.
  • Expect a call to confirm a wire transfer. For your protection, a Member Service Representative will contact you within 24 hours to verify wire transfer information.
  • If you receive a call that appears to be from Premier America, pay attention to the information that is being requested. If in doubt, hang up and call Premier America back.
IMPORTANT: Never provide your password or 6-digit secure access code for Online Banking.